Terms & Conditions

Welcome to ace44, Bangladesh's trusted online casino and sports betting platform. These Terms and Conditions govern your use of the ace44 website, mobile interface, and all associated services. By creating an account or placing a bet, you confirm that you have read, understood, and accepted these terms in full.

These terms apply to all players accessing ace44 from Bangladesh, including residents of Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. If you do not agree with any part of these terms, you must discontinue use of the platform immediately.

Eligibility & Age Restriction

To register and use ace44, you must meet the following eligibility criteria without exception. ace44 operates a strict 21+ policy in line with responsible gaming principles.

• You must be at least 21 years of age (21+ only). Players under 21 are strictly prohibited from registering or placing bets.
• You must be a natural person with full legal capacity to enter into binding agreements.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law.
• You must not be a current employee, contractor, or close family member of any employee of ace44 or its affiliated entities.

ace44 may request proof of age at any time. If satisfactory proof is not provided within the required timeframe, your account will be suspended and any pending withdrawals placed on hold pending verification.

Account Registration & Security

Each player is permitted to hold only one active account on ace44. Duplicate accounts are a violation of our terms and may result in the immediate closure of all associated accounts and forfeiture of any balances. During registration, you must supply accurate, current, and complete information including your full legal name, date of birth, and a valid contact method.

Account Verification (KYC)

In order to process withdrawals and comply with our internal anti-fraud policy, ace44 may require identity verification at any stage. Documents that may be requested include:

• A government-issued photo ID (National ID Card, Passport, or Driving Licence)
• Proof of address such as a recent utility bill or bank statement (dated within the last 90 days)
• Proof of the payment method used, such as a screenshot of your bKash or Nagad transaction history

Password & Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. ace44 strongly recommends using a unique, strong password and never sharing your account details with any third party. ace44 will never ask for your password via email, chat, or phone. Any activity conducted through your account — regardless of who carried it out — is your full responsibility.

Deposits & Withdrawals

ace44 supports a range of trusted payment methods designed for Bangladeshi players. All transactions are processed in Bangladeshi Taka (BDT). ace44 does not accept cash transactions under any circumstances.

Deposit Policy

Deposits are credited instantly upon successful payment confirmation. The following methods are accepted for deposits:

• Mobile banking: bKash, Nagad, Rocket, Upay
• Internet banking: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank
• Card payments: Visa, Mastercard (subject to availability)

Withdrawal Policy

Withdrawals are processed within 24 to 72 hours from the time the request is submitted, subject to successful KYC verification. The following conditions apply to all withdrawals:

• Withdrawals must be made to the same payment method used for the original deposit where technically possible.
• The minimum withdrawal amount is ৳500. Requests below this threshold will not be processed.
• ace44 reserves the right to request additional documentation before approving any withdrawal at its sole discretion.

Bonuses & Promotions

ace44 offers a range of promotional bonuses including welcome bonuses, reload bonuses, free spins, and seasonal offers tied to events such as IPL, BPL, T20 World Cup, Eid, and Pohela Boishakh. All bonuses are subject to wagering requirements and specific terms as outlined in each promotion.

• Bonuses may only be used once per household or IP address unless otherwise stated in the promotion.
• Bonus funds are separate from real-money funds. Wagering requirements must be met before bonus-derived winnings can be withdrawn.
• The standard rollover requirement is 30x the bonus amount unless stated otherwise for a specific promotion.
• ace44 reserves the right to withdraw, alter, or cancel any promotion at any time without notice if abuse or fraud is detected.

Players who are found to have abused the bonus system — including through matched betting, bonus stacking, or use of automated tools — will have their bonuses forfeited and their accounts reviewed for potential suspension.

Prohibited Activities

To maintain a fair, secure, and trustworthy environment for all players, the following activities are strictly prohibited on ace44:

• Using automated bots, scripts, or software to gain an unfair advantage in any game or betting market.
• Colluding with other players to manipulate game outcomes or betting pools.
• Using the platform for any form of money laundering or illegal financial activity.
• Creating multiple accounts to claim the same bonus or promotional offer more than once.
• Exploiting software errors, glitches, or vulnerabilities. Any winnings derived from a technical error will be voided.

Violation of any of the above may result in immediate account suspension, forfeiture of all funds held in the account, and a permanent ban from the ace44 platform. ace44 cooperates fully with law enforcement agencies when required by applicable regulations.

Intellectual Property

All content on the ace44 platform — including but not limited to the website design, logos, software, text, graphics, game interfaces, and promotional materials — is the exclusive intellectual property of ace44 or its licensed content providers. No content may be reproduced, distributed, publicly displayed, or adapted without prior written permission from ace44.

Game software provided through ace44 is licensed from reputable third-party studios including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. All respective intellectual property rights belong to those providers. ace44 makes no claim of ownership over third-party game content.

Limitation of Liability

ace44 provides its platform and services on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, ace44 disclaims all warranties — express or implied — including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. ace44 does not guarantee uninterrupted, error-free operation of its services.

In no event shall ace44, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, regardless of whether ace44 has been advised of the possibility of such damages. ace44's aggregate liability to you for any claim arising from use of the platform shall not exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim.

Privacy & Data Protection

The collection, use, and storage of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms and Conditions. By using ace44, you consent to the processing of your personal data as described therein. ace44 employs SSL encryption and industry-standard security protocols to protect your data at all times. We do not sell or rent your personal information to third parties.

Amendments to These Terms

ace44 reserves the right to amend, revise, or replace any part of these Terms and Conditions at any time. When material changes are made, we will make reasonable efforts to communicate such changes via a notice on the platform or by direct communication to registered account holders.

The most current version of the Terms and Conditions is always the version displayed on this page, identified by the "Last Updated" date at the top. Your continued use of ace44 after any modification takes effect constitutes your binding acceptance of the updated terms.

Governing Law & Dispute Resolution

These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be subject to binding arbitration. ace44 operates as a safe and reliable platform and makes every reasonable effort to resolve player disputes fairly, efficiently, and in good faith. Before initiating formal proceedings, players are encouraged to contact our support team at [email protected] to seek an amicable resolution. ace44 operates at Bangladesh Standard Time (UTC+6) and player communications should be directed accordingly.

Contact Us

If you have any questions, concerns, or requests relating to these Terms and Conditions, our support team is available 24/7 in both English and Bangla. You can reach us at:

Email: [email protected] (plain text — not a clickable link). Our team aims to respond to all enquiries within 24 hours Bangladesh Standard Time (UTC+6).

Why Players Trust ace44